One night, Beverly was forced to evacuate her home as she watched flames engulf memories of hers and her recently deceased husband of 35 years.

Though her home was insured for replacement value, she moved into an old apartment building thinking she’d spend the rest of life there. She did not know how to navigate the system to get the insurance company and mortgage company to release funds for a replacement home.

Highlands Housings staff helped Beverly negotiate the insurance payout and mortgage release, so she could build a new home that fit her budget yet was big enough for herself, her
grandchildren, her mother.